Customers drop off at checkout due to multiple reasons like lack of clarity on pricing, delivery, payment issues, and others. To convert these high-intent customers, we have released a workflow via WhatsApp and SMS that can recover up to 4% of these lost orders.

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Key Features 💡

  • ✅ Pay via UPI: Customers can directly complete their payment from WhatsApp in just 1 click using the UPI intent flow.
  • ✅ Additional Offer: You can additionally incentivize the customer using an offer that would be auto-applied to increase the chances of conversion. (This will be an offer funded by you.)
  • ✅ Cashfree Verified Messages: Build additional trust with your customers with WhatsApp messages delivered from Cashfree’s verified WhatsApp account.

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Abandoned Orders Report

You can view and download corresponding reports from the payment gateway dashboard > Reports section.

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Activation

You can reach out to us by filling out the Support Form for activation with the following details:
  • Duration after which the message should be sent
  • Offer details to nudge customer. The offer can be a flat amount or a percentage value (Optional).