Before using the checkout page for payment collection, you must whitelist your domain or app package for security purposes. This applies to:
  • Websites: Domain whitelisting
  • Mobile apps: Package name whitelisting

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Submitting a whitelist request

  1. Go to Payment Gateway Dashboard > Developers > Whitelisting.
  2. Click Add New.
  3. Select the whitelisting type:
    • Domain name (for websites).
    • App package (for mobile apps).
  4. Enter the required value and click Proceed.
  5. Ensure the following details are present on your website for whitelisting:
    • Policy pages:
      • Contact Us
      • Terms and Conditions
      • Refunds and Cancellations
    • Other details:
      • Products or services should be listed.
      • Product or service pricing should be in INR.
  6. Click Confirm & Proceed. Your website or app will be reviewed and approved.

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Format guidelines

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Domain names

✅ Correct: cashfree.com
❌ Incorrect: www.cashfree.com
❌ Incorrect: https://www.cashfree.com
❌ Incorrect: https://www.cashfree.com/
❌ Incorrect: https://www.cashfree.com:8000/

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Package names

✅ Correct: com.cashfree.merchant

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Tracking your request

You can track the status of your whitelisting request from the whitelisting homepage. The dashboard displays:
  • Submission date and time.
  • Domain or package name.
  • Current status.
Use the dropdown menu to filter between domain and package name requests.

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Processing time

  • Standard processing time: Within 24 hours.
  • For urgent queries: Fill out the support form.